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Support & Contact

We usually reply within one working day (UK time).

Email us

ian@ateliersocial.io

What to include

  • The email address on your Atelier account
  • The workspace name, and the post or channel involved
  • What you expected to happen and what happened instead
  • Any error message, plus a screenshot if you can
  • For MCP issues: which assistant you use (Claude, ChatGPT, Cursor…)

FAQ

What is the Atelier MCP server?
It lets AI assistants like Claude, ChatGPT and Cursor read your Atelier workspaces, connected accounts and posts, after you sign in and approve access.
What is the server URL?
https://ateliersocial.io/mcp
Can the assistant post or delete anything?
Yes, as you. It can draft, schedule, publish, retry and delete posts in your own workspaces, using your posting limits. Posts that are already live can't be edited or deleted through it.
The assistant says it isn't authorised.
Remove the connector and add it again, then sign in with the same email you use for Atelier and click Approve.
How do I revoke access?
Remove the Atelier connector in your assistant's settings. You can also email us and we'll revoke it for you.

Full setup guide: Atelier MCP documentation